TEL no. : 011 826 3050 / 011 826 4376
Address: 628 Frank rd, Bardene, Boksburg, South Africa.
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
All orders above R 5 000 has free Shipping, for orders below R 5 000 a fee of R70 – R140 will be payable depending on carrier chosen, this is only valid for orders within the Republic of South Africa. International orders will need to contact us for a shipping rate before ordering, Duties and VAT will be payable by you in your respected Country.
Which payment methods are accepted in the Online Shop?
All Major Credit Cards, Debit Cards, Instant EFT (SA Banks), Mobicred (12-36 month), Masterpass, MoreTyme (3 interest free payments), Zaper, Payflex (4 interest free payments), Scode and RCS (and store cards ) .
List of Supported RCS and Store Cards
RCS General Purpose Card
Game
Makro
Builders
Cape Union Mart
Old Khaki
Poetry
Keedo
Tread+Miller
CTM
Coricraft
Contempo
VIP / Busby Group
NWJ
Supa Quick
How long will delivery take?
2 to 7 working days from confirmation of payment within SA, international Parcel will vary depending on chosen carrier.
What exactly happens after ordering?
A tracking number will be sent once collected by Courier company.
Do I receive an invoice for my order?
Invoicing will be available on your online store Account.
Returns and refunds
Products for returns will need to be shipped back to us by you. Please note once refund is proceesed shipping Fee’s are not refundable as they are outsourced, only products will be refunded once inspected for damaged, Hobby products must still be sealed in original undamaged packaging.