Privacy Policy

Sounds Limited was established in 1990 and based in Boksburg, Gauteng, South Africa. We are direct importers of several brands for the Southern African region, We pride ourselves on Service, Quality and Pricing,

We stock a wide range of Car Audio, Visual, Appliances, electronic products and Performance products, for South African market, We pride ourselves in keeping the widest range of quality Headunits, Speakers, Amplifiers, visual, performance products and Accessories from the best manufacturers, all products we stock are from local South African agents and not grey imports.

Sounds Limited are the Official Agents in Southern Africa for MTX Audio , Stetsom , Orion Car Audio , Streetwires , Pioneer Pro and Carav.

Our Trading hours Are Tuesday-Saturday (9am-5pm) Sunday (9am-2:30pm) and most public holidays (check with store).

Sounds Limited is a Level 1 BBBEE contributor. (BEE)

Our website address is: https://soundslimited.co.za

Effective Date: January 1, 2025

At Sounds Limited , we take your privacy seriously and are committed to protecting the personal information you provide when using our online store. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our website or making purchases, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information in order to provide you with a better shopping experience. The types of information we may collect include:

Personal Identification Information : Name, email address, billing address, shipping address, phone number, and payment details.
Account Information : User account details, order history, and preferences.
Website Usage Data : Information about how you interact with our site, such as your IP address, browser type, and device information.
Cookies and Tracking Technologies : We use cookies and similar technologies to enhance your shopping experience and gather information about site usage.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

Order Processing : To process and fulfill your orders, including shipping and payment processing.
Customer Support : To respond to your inquiries and provide support for your orders or account.
Marketing : With your consent, to send you promotional emails or newsletters about new products, offers, or updates.
Improving Our Website : To analyze how our website is used and improve user experience, content, and features.
Compliance with Legal Obligations : To comply with applicable laws and regulations or to protect our rights.

3. How We Protect Your Information

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and firewalls. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third-party service providers in the following circumstances:

Payment Processors : To process payments for orders.
Shipping Providers : To deliver products to you.
Marketing Services : If you have opted-in to receive marketing communications.
Legal Compliance : If required by law, or to protect our rights and prevent fraud or other illegal activities.

We will not sell or rent your personal information to third parties.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access : You can request access to the personal information we hold about you.
Correction : You can update or correct any inaccuracies in your personal data.
Deletion : You can request the deletion of your personal data, subject to certain exceptions.
Opt-Out : You can opt-out of marketing emails by clicking the unsubscribe link in any email we send.
Cookies : You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Sounds Limited

Email: info@soundslimited.com Phone: 011 826 3050 Address: 628 Frank Road, Bardene, Boksburg 1459

By continuing to use our services, you acknowledge that you have read and understand this Privacy Policy.